Patient Features and Benefits

Kroger Specialty Infusion specializes in the management of complex “Traditional” and “Specialty” infusion therapy. When infusion therapy is provided in the home or in an alternate site infusion suite, our focus is on the full spectrum of patient-centric care and building long lasting positive relationships with our patients’ and their healthcare providers.

“Infusion therapy” is the administration of medication through the intravenous route. However, the term can be applied to other non-oral routes of administration such as, intramuscular injections, intravenous and subcutaneous routes. This type of therapy is prescribed when the use of oral medications are not effective in treating ones condition.

PHARMACY expertise:

  • Specialized Pharmacists communicate with the patient and physician to achieve the best infusion experience for the patient.
  • Dosing guidance for infusion therapies.
  • Peer-to-peer support with commercial and government payors to expedite the approval process, where applicable.
  • Patient education.

STREAMLINED care coordination:

  • Customized patient facilitation.
  • Flexible home delivery of medication and supplies.
  • Tailored educational materials provided at the start of care.

HIGHLY SKILLED infusion nursing:

  • National network of infusion nurses, specializing in infusion therapy.
  • One-on-one clinical monitoring throughout all Ig infusion.
  • Hands-on patient education.
  • Nurses will travel to rural areas.

REIMBURSEMENT & TRIAGE services:

  • Expertise to maximize patient benefits for therapy.
  • High success rate with national and regional health plans.
  • Secures prior authorization and verifies eligibility.
  • Never hand back referral to doctor - triage to network provider.

Ig Patient Advocacy Support Program:

  • A unique program designed to empower patients through education, resources, and peer counseling.
  • Educational information and support for clinicians.
  • Financial assistance with out-of-pocket costs, for qualified patients including Medicare.
  • Patient/Caregiver training and education.
  • Dedicated support hotline available for patients 7 days a week: 877.663.4844.

Kroger Specialty Infusion

Phone: 866-202-9552

Fax: 866-794-IVIG (4844)

* for medical emergencies dial 911

Kroger Specialty Infusion Locations

Kroger Specialty Infusion CA (formerly Biofusion)

19110 Van Ness Ave.
Torrance, CA 90501
United States

866.202.9552

866.794.4844

Kroger Specialty Infusion AL (formerly Infusion Services)

2511 Ross Clark Circle
Dothan, AL 36301
United States

866.580.8100

888.889.6702

Kroger Specialty Infusion TX (formerly Infusion Therapy of Texas)

1748 N. Greenville Ave.
Richardson, TX 75081
United States

855.742.7690

855.742.7689

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