Click on the links to view, download, and save your essential patient documentation. In your Welcome Book, you will find pharmacy details, hours of operation, a personal medication log, and more! Or, to request a physical copy of the welcome book, please email welcome@krogerhealth.com or call 407.936.2957.
Patient Welcome Book
Release of Records (English)
Release of Records (Spanish)
We are here to serve you! As your Specialty Pharmacy of choice, we may contact you with important information about your medication. It is very important to answer calls from our pharmacy to ensure no delay in your treatment.
All new patients receive a ‘Welcome Folder’ with their first medication delivery. At the front of the folder is a Welcome Card with a QR code to the pharmacy dispensing your medication. We have several pharmacies serving patients across the United States and Puerto Rico. If you haven’t already saved us to your contacts using the QR code in your Welcome Folder, please click the location below to see the contact information for the pharmacy that appears on the label of your medication.
Dothan, AL
Richardson, TX
Torrance, CA
Kroger Specialty Infusion’s clinical and care teams have extensive experience with the treatment challenges that can arise when dealing with complex treatments. Our unique Center of Excellence and experience Patient Advocacy team are devoted solely to your therapy and provide expedited, compassionate care addressing patient and caregiver needs.
Patient Journey
Customized treatments to meet patients needs.
Hands-on teaching and pharmacist consultation.
Making the complexity of insurance simple.
Flexible specialty medication delivery options.
Nurses highly trained in infusion therapy across the U.S.
Help with out-of-pocket costs for qualified patients.
24/7 access to the clinical team for patients and caregivers.
Most commercial insurance, Medicare and Medicaid Plans are accepted.
Kroger Specialty Infusion Patient Advocacy Support Program is built on four key pillars to empower our patients. Our Patient Support Advocates ensure patients are aware of all options that are available to them including manufacturer information, insurance, and associations/foundations.
Help patients navigate insurance coverage and locate assistance programs.
Offer one-on-one peer counseling from trained Patient Support Advocates who have years of personal experience with immune globulin therapy.
Provide educational materials and resources they need to feel comfortable starting and staying with therapy.
Connect patients with similar conditions through unique support group and educational program hosted at the physician’s office.